I have a Keiko hammer drill and the chuck screw broke. The local hardware store doesn't carry reverse screws. Couldn't find anything on the drill. Visited ereplacement parts and they couldn't fine anything. Contacted the company and their response was we don't make that and have no parts. No I just need the screw dimensions. Same response. Took my half of slug down to home depot and figured out is was a 10-32 or M5-.8. Couldn't find anyone who had both of them and anyone who did have both said one of them was on back order. Until I found Kauffman, not only did they have them in stock, but it got here in a couple of days. Wife was happy I could finally put up the hose reel today. I was happy to have my hammer drill back.

I could not be happier, great customer service, shipped fast and worked perfect. I give you a 5 star ratting. Wish more companies could be like yours. What a pleasure do do business with you and your company.

John R. Hammarlund

I broke my switch about 9 months ago and until I found you guys I was dead in the water. There were a number of websites that said they had the switch but after inquiring (actually ordering) they all said it was obsolete. So I’m delighted to have found you guys and the switch.
Thanks again for the Personal service it’s much appreciated.