Once again, Kauffman to the rescue. My 20+ year-old Dewalt Reciprocating Saw plastic “clamshell” broke. I already knew certain wear parts could use replacement (shoe and boot), so I looked up the part numbers on another internet site (that didn’t have the obsolete parts), and Kauffman had everything I needed. After I placed the order, I realized that I needed two additional parts, so I emailed them off-hours, and asked that the order be modified to add the additional parts, and to save me an additional shipping charge. The next morning, everything was taken care of with an easy phone call. Less than a week later, my saw has been repaired by me for half the cost of a new model. Thanks KTR!

Hi Kellie, The part arrived in Australia about 2 weeks ago. Installed and my machine is up & running. Thanks for the prompt & excellent service. Regards Dave Butler

I search the entire internet for a replacement part for my DeWalt miter saw. Discontinued by the manufacturer and I could not find it anywhere. I’m lucky to have found Kauffman Famiky Tool Repair. They had a brand new original part, and they shipped it right away. I can’t thank you enough for the excellent service!