Needed a left hand thread bolt for a very old Delta sander. Searched every where and couldn't find one. Found Kauffmans on google and called them. They were so friendly and helpful. They had the bolt I needed and shipped it out immediately. So happy to have my sander back in action. Next time I will look to them first for parts.

Simply put the customer service is far and above the best I have experienced. Excellence in speed, communication and responsiveness. My tool is backup and running with a hard to find part.