Simply put the customer service is far and above the best I have experienced. Excellence in speed, communication and responsiveness. My tool is backup and running with a hard to find part.

I needed a left fence for a 30+year old Hitachi combo chop saw and found plenty of "hits" searching for it. KF was the only one who actually had the part -- at a fair price and great shipping. Plus, when I got my dyslexic fingers screwed up trying to find the part to order it, a helpful voice on the other end of the phone line talked me in. Plus, they included a SweetTarts cousin in the package. Two thumbs up.