I found Kauffman Family Tool Repair while searching the net for some parts for an older Milwaukee drill. Their website showed that they had what I was looking for along with some other parts I wanted in stock.

Since I had never ordered anything from them before, so I had no idea for what kind of service I would receive. But I took a chance since one part they showed in stock, I couldn't find anywhere else.

Well let me tell you that they are a fantastic company to deal with for parts orders. They had everything I wanted, they shipped it quickly and when a couple of questions about what parts I needed came up, they took the time to check with me before shipping the order.

I dealt with Kellie through emails and a couple phone calls over a day or two and without a doubt, she provided what was probably the best customer service I have ever received from any company that I have worked with over the years.

In my opinion, this is a great place to work with and I will definitely keep them in mind for the next time I need replacement parts for my power tools.

Great and quick service. Kauffman had a hard to find motor in stock for an 18 year old Milwaukee cordless drill. Tool is back in business for the next 18 years. Excellent service. Parts arrived fast and the price was very competitive as well.

No where I could found a part for my ryobi till I found this website. They worked with me found out what part I need, had it and even send pictures of the part to make sure it will fit. Fast shipping, got it in 3 days. Very recommend them.