Purchased a clutch dog set for my obsolete Porter Cable screw gun. Part was shipped immediately. While ordering on the phone, Kellie looked at the posted shipping charge and said it was too much and only charged 1/2 of that amount. Very honest and reputable people.

Kauffman was the only repair store that I was able to find a replacement switch for an almost 40-year-old Milwaukee right angle grinder. The staff double checked with me to confirm that the switch I was ordering was for the correct model. Kudos for Kellie at Kauffman for her expert help!

WOW! This is my second post in the last hour…speed of communication is lightning fast! So happy I found this company….looking through my tools in home DIY shop for other repairs and parts…Kellie is awesome!