A small plastic part broke on my Bosch 4000 table saw fence, making the fence and saw almost useless.
After much searching I found the part on the Kauffman website (1 in stock) but before I could complete the purchase the web page said the part was out of stock. This didn’t surprise me because nobody seemed to have it.
What did surprise me was the phone call I got from Kauffman family a few days later saying the web page was wrong, and asking did I still want the part?
I didn’t call them back until after closing; they still picked up the phone and shipped the part that evening.
These are really good people. Buy things from them.

Ordered brushes for my 30 year old mitre box.
Arrived the next day!. Phil also pointed me to a motor repair service. Great people.
Included a mint in the shipment. Didn’t know my phone breath was that bad.

What a great store. Couldn’t find motor brushes or an elevating gear for my 46 year old Rockwell table saw. Only KF Tool had the parts, and at a very fair price. And they shipped fast. I am up and running in 3 days. Hard to beat.