After having an issues with the website trying to order a part. someone reached out to us about what we were ordering. They knew who i was before i told them my name, they were very helpful in ordering my part. Once they shipped it they reached back out to see if we received our item. We were very happy with the experience and would happily order from these amazing people again.

Needed part for my 18 yr. old cordless drill. 5 other sites did not have one, you did. Screwed up the on-line order. Customer service call took care of it quickly. First place I will check in the future, and thanks for the 2 rolls of smarties.

The service and correspondence I experienced at Kauffman Tool is exceptional. “Kauffman Family Tool Repair” will always be my first choice when looking for repair parts, and will highly recommend you.
Thank you again,