I needed a discontinued on/off switch for an older Dewalt trim router, and Kauffman was the only place I could find it. Shipping was fast! Will look to them first for replacement parts.

I needed a replacement shoe and bracket assembly for my 26 year old Porter Cable reciprocating saw. The part is no longer made and I scoured the internet with the part number. Every lead was a dead end as they were no longer in stock. I found one on Ebay that was rusty and beat up for $60. By sheer luck I came upon your business and sent an inquiry (close to the end of business hours) to see if the part number would match. Within minutes there was a response that staff wanted to confirm and would follow up in the morning. The following morning I received an email with photos of the part and the added good news that there was more than one in stock, and the price was more than fair. The customer service was fantastic and I received the part within 2 days. The Smarties in the box were an added bonus.

Purchased a clutch dog set for my obsolete Porter Cable screw gun. Part was shipped immediately. While ordering on the phone, Kellie looked at the posted shipping charge and said it was too much and only charged 1/2 of that amount. Very honest and reputable people.