What a breath of fresh air it was to work with these folks. There was a question as to whether the part I ordered was the correct part. Instead of just shipping it and hoping for the best they reached out early and prior to shipping to make sure I was getting what I needed. Shipping was fast and they followed up after I received it to make sure it would work for my needs. Awesome small business to work with.

Kauffman Family Tool Repair was the only online store that had all of the parts I needed for my Milwaukee Porta-Band Saw in stock, and they had the best prices. Within a couple of hours of when I placed my order I received an email letting me know that my parts had been shipped. A few days later I had my new parts in hand and was able to repair my saw and get it back in use. Thanks, Kauffman's! If you are looking for parts for any tool, Kauffman Family Tool Repair is the only place you need to look for what you need!

What a great company! Wish there were more stores like Kauffman Family Tool Repair.

I have an old Milwaukee 5935 belt sander from the mid 80’s. One of the bearings on the front drum was shot, rendering the sander useless. Drum would flop around, and the belts wouldn’t stay on. Normally, I’d toss it and get a new one. But this one belonged to my wife’s grandfather. Scoured the Internet to find a bearing. Even reached out to a company to get a quote on machining one out (flanged sleeve bearing) since it’s not a common size. By sheer luck, I happened to come across Kauffman’s website, and lo and behold, they had the exact front drum assembly. Probably the last one available on the planet. And it was only $20!

I emailed, and Kellie was prompt to reply, confirming that the drum assembly did in fact include the bearings, and she sent along a photo. It, and a couple other items for the sander arrived a couple days later, and I couldn’t be happier.

Fast forward, I’m now restoring an old DeWalt compound miter saw (DW708) that the previous owner left outside for a year. A YEAR! Haha. Suffice it to say, Kauffman was the first place I reached out to for parts. While they didn’t have them in stock, Kellie went one step further and called around to find some of the parts.

Kauffman is the kind of place, that if I lived in the area, I’d show up with a box of donuts for the staff every Sunday morning. LOL

Thanks again Kellie! You guys will be on speed-dial.