I have a Keiko hammer drill and the chuck screw broke. The local hardware store doesn't carry reverse screws. Couldn't find anything on the drill. Visited ereplacement parts and they couldn't fine anything. Contacted the company and their response was we don't make that and have no parts. No I just need the screw dimensions. Same response. Took my half of slug down to home depot and figured out is was a 10-32 or M5-.8. Couldn't find anyone who had both of them and anyone who did have both said one of them was on back order. Until I found Kauffman, not only did they have them in stock, but it got here in a couple of days. Wife was happy I could finally put up the hose reel today. I was happy to have my hammer drill back.

Kaufman Tool Repair, the GoTo site for those very hard to find parts. Found a replacement spindle for a SawZall 6507 that allowed a Quick Lock Clamp. No more allen wrenches, yeah!

Color me satisfied on multiple fronts.

Finding limited satisfaction online for some obsolete parts to fix my Makita palm sander, The Google finds me a source for ALL the parts I needed. Not only did the Kauffman Family have in stock [at a better price] the waggy feet, they also had a good quantity of the cast-from-unicorn-tears specialty screws, at a more than fair price.

Also got some feel-good credit for throwing a bit of $$ toward a small business, instead of spending yet more coin with a faceless, thankless corporation.

(I was not bribed by the candy to post this testimonial.)