I cannot thank Kauffman Family Tool Repair enough! I needed two small parts for a Delta table saw and while they did not have them in stock, I feel … read more
I cannot thank Kauffman Family Tool Repair enough! I needed two small parts for a Delta table saw and while they did not have them in stock, I feel like they dropped everything to try to get me these parts as quickly as possible. Other national retailers said it would take about a month to special order the parts, but Kauffman was able to source the parts and get them in my hands in about a week. Kellie stayed in constant contact with me and even followed up after I received the parts to make sure everything worked out. Despite being a relatively small order, they made me feel like their most valued customer. I’ll definitely go straight to Kauffman for any service or parts needs in the future!
Lindsey
September 12, 2023
I needed a left fence for a 30+year old Hitachi combo chop saw and found plenty of "hits" searching for it. KF was the only one who actually had the … read more
I needed a left fence for a 30+year old Hitachi combo chop saw and found plenty of "hits" searching for it. KF was the only one who actually had the part -- at a fair price and great shipping. Plus, when I got my dyslexic fingers screwed up trying to find the part to order it, a helpful voice on the other end of the phone line talked me in. Plus, they included a SweetTarts cousin in the package. Two thumbs up.
Mike , Illinois
July 12, 2023
I was trying to find a switch for an older DeWalt drill, came up on their website. Give them a call and they had both switches that I needed very … read more
I was trying to find a switch for an older DeWalt drill, came up on their website. Give them a call and they had both switches that I needed very friendly people, and very fair about their shipping charges.