Needed a difficult to find guard for a Bosch hedge trimmer. Part numbers had been superseded by Bosch and no longer available. Kauffman had 1 of the newer part numbers in stock but it was not clear whether it fit. Kellie was very helpful by sending photos and taking measurements to assure a fit before I purchased. I ordered the part on a Tuesday afternoon, it was shipped out Wednesday morning, and I received it Thursday afternoon.

Excellent service!

Phil

Thank you, both parts were exact parts that my old craftsman used. I put the parts in this am and they worked great.
Sears had stopped keeping these parts and I found your website by running the part numbers. I have junked tools
lately because of the same reason. Now that I know you stock alot of older things I will keep you in my favorites, because
I have always tried to repair not replace them if possible. Thanks so much for the fast and great speed of getting them to me.
I hope nothing breaks soon but if so, forget the others, your company will be first. Thanks again.

I cannot thank Kauffman Family Tool Repair enough! I needed two small parts for a Delta table saw and while they did not have them in stock, I feel like they dropped everything to try to get me these parts as quickly as possible. Other national retailers said it would take about a month to special order the parts, but Kauffman was able to source the parts and get them in my hands in about a week. Kellie stayed in constant contact with me and even followed up after I received the parts to make sure everything worked out. Despite being a relatively small order, they made me feel like their most valued customer. I’ll definitely go straight to Kauffman for any service or parts needs in the future!