I needed a replacement shoe and bracket assembly for my 26 year old Porter Cable reciprocating saw. The part is no longer made and I scoured the internet with the part number. Every lead was a dead end as they were no longer in stock. I found one on Ebay that was rusty and beat up for $60. By sheer luck I came upon your business and sent an inquiry (close to the end of business hours) to see if the part number would match. Within minutes there was a response that staff wanted to confirm and would follow up in the morning. The following morning I received an email with photos of the part and the added good news that there was more than one in stock, and the price was more than fair. The customer service was fantastic and I received the part within 2 days. The Smarties in the box were an added bonus.

Dear KFTR,
Thank you for enabling me to fix my old BOSTICH nailer with parts purchased from you that nobody carries anymore, yet you had them in stock! Besides that, I wish there were more people like you and more businesses like yours to make this world a better place to live. Honest, friendly, helpful, attentive, transparent and professional! I will not hesitate to contact you if I am in need again, and I will definitely highly recommend your Company to my friends in trade. Thanks again and God bless your Family.
P.S.
Thank you also for the bonus, a sweet way to celebrate that my gun is as good as new again :)

Great and quick service. Kauffman had a hard to find motor in stock for an 18 year old Milwaukee cordless drill. Tool is back in business for the next 18 years. Excellent service. Parts arrived fast and the price was very competitive as well.