Simply put the customer service is far and above the best I have experienced. Excellence in speed, communication and responsiveness. My tool is backup and running with a hard to find part.

Found a Milwaukee Drill discontinued part I was looking for. Ordering process was easy. KFTR keep me updated and made a suggestion to delete an extra part I ordered. I ordered the extra part based on finding another part I could not locate. So they saved me a few bucks vs. just taking a sale. Products arrived well packed and in perfect condition. Thanks for the great service. GJ

The ONLY place to find obsoleted parts at reasonable prices. Vintage power tools (50+ years old) are workhorses...solid, dependable & hardworking, but in order to keep those tools going, we need places like Kauffamn Family Tool Repair. In-stock parts for a 1972 Milwaukee rotary hammer ? CHECK! Parts for a 1975 Milwaukee circular saw? CHECK! Parts for a weird Bosch jig saw? CHECK! There was an answer for every part that I asked about (although one or two actually weren't available, but that was the minority). To go even further, there were multiple emails asking for clarification on parts that I wanted (when there were different versions depending on build-date) or helpful suggestions on my order. I have already recommended KF Tool Repair to some friends and I will continue to do so. SUMMARY? Reasonable prices, great selection of hard-to-find parts, out-of-the-world shipping charges ($10 flat rate shipping compared to the $96 a competitor wanted for the same parts!), and gReAt CuStOmEr sErViCe!