Rarely am I impressed enough to write a testimonial for a company but Kauffman Family Tool Repair deserves it. Found obsolete parts no one else had. … read more
Rarely am I impressed enough to write a testimonial for a company but Kauffman Family Tool Repair deserves it. Found obsolete parts no one else had. Fast shipping and follow up e-mail. Top notch Company.
Joe Smetak
December 16, 2019
Your testimonials have a common tread. Obsolete and impossible to find parts. GREAT customer service. I received a guard link for a 19 year old Bosch … read more
Your testimonials have a common tread. Obsolete and impossible to find parts. GREAT customer service. I received a guard link for a 19 year old Bosch sliding miter saw in days. This part should never need to be replaced short of user misuse. You had it. You are my go to guys. THANKS
Guest
February 28, 2020
Dremel, since purchased by Bosch, has discontinued producing some on/off replacement switches for some Dremel rotary tools manufactured over 25 years … read more
Dremel, since purchased by Bosch, has discontinued producing some on/off replacement switches for some Dremel rotary tools manufactured over 25 years ago.
Kauffman Family Tool had 2 NOS switches in stock and emailed images of both to confirm their correct application. From where I'm sitting no other online company carried this particular rare switch.
Kauffman Family Tool runs an essential business the way most American companies used to operate long before computer algorithms changed the business model and eliminated the emphasis on customer service.
Suffering the humiliation of dealing with a dehumanizing monolith like Amazon is no longer required. Kauffman Family Tool Repair now has that power and it's doubtful Amazon will ever come close.