Sent in my 1990's vintage Porter Cable EHD Screw gun for repair after it stopped working. This repair was completed in a matter of days with the … read more
Sent in my 1990's vintage Porter Cable EHD Screw gun for repair after it stopped working. This repair was completed in a matter of days with the gearing and the clutch assembly checked for lubrication. The labor rate and was very reasonably priced. The owner Kellie kept me notified of the progress and notified me with the tracking information when return shipped to me. A very positive experience and I would highly recommend Kauffman Family Tool Repair!
J.C.
January 22, 2020
Needed a replacement nose cone for my dad's old B&D screwgun. Years ago, he had removed it temporarily to be able to reach a screw in a tight corner. … read more
Needed a replacement nose cone for my dad's old B&D screwgun. Years ago, he had removed it temporarily to be able to reach a screw in a tight corner. My little sister found it on the table and, not knowing what it was, threw it out. We learned what she had done right after the city picked up our trash. There's been bad blood in the family ever since. Tried buying dad a new screwgun, but nothing doing. He says, "Modern tools are weak!" (He's got a point...) I looked everywhere for a replacement and the folks at Kauffman were the only outfit that still sold parts for such an old tool. The part was shipped and arrived 2 days later, just in time for dad's birthday. Some of the best customer service I've ever seen! We tried the nose cone out on the old screwgun. Fits like a glove! My dad is overjoyed. He's super excited to do the drywall in our basement renovation with his fully restored screwgun. Thank you Kauffman!!! Peace reigns in our family once again. =)
Steve
January 25, 2018
Thank you so much for your help today in locating my needed parts, completing the billing and shipping activities, and most of all, your prompt phone … read more
Thank you so much for your help today in locating my needed parts, completing the billing and shipping activities, and most of all, your prompt phone calls to complete this transaction. You provided great customer service and I will highly recommend your company to friends, family and others that are in need of supplies.