A small plastic part broke on my Bosch 4000 table saw fence, making the fence and saw almost useless.
After much searching I found the part on the Kauffman website (1 in stock) but before I could complete the purchase the web page said the part was out of stock. This didn’t surprise me because nobody seemed to have it.
What did surprise me was the phone call I got from Kauffman family a few days later saying the web page was wrong, and asking did I still want the part?
I didn’t call them back until after closing; they still picked up the phone and shipped the part that evening.
These are really good people. Buy things from them.

The switch showed up and was a perfect fit and works like new. Without your help that never would have happened. Good customer service is nearly impossible to find these days and I'm so glad I found KFTR.

Good job and thank you so much.

My old PC 505 sander's backing pads were old and crumbling apart, and as usual you guys have these replacements in stock, and for so many other parts too.