Called about an obsolete part and they had one, shipped it to me the same day. Excellent customer service, certainly will be calling them again!
Guest
February 2, 2023
Hello Kellie,
Yes, I received my very hard to find parts just the other day and they were perfect. I have to say that my experience with your … read more
Hello Kellie,
Yes, I received my very hard to find parts just the other day and they were perfect. I have to say that my experience with your company has been an extraordinary one. From my first call to see if you really did have the rare part I was looking for, to the personal confirmation that you did, to the fast shipping, great packaging, and customer follow-up, it all harkens back to by gone days of personal sales and REAL customer service. Consider me a customer for life!
Sincerely,
Tom Walker
Holmes Lumber, Ohio- Rick
February 8, 2019
Kauffman supplied and shipped a hard to find part for one of our specialty saws. The service was professional, the price was less than market, the … read more
Kauffman supplied and shipped a hard to find part for one of our specialty saws. The service was professional, the price was less than market, the delivery was much quicker than expected and kept up to date by email. I would recommend this company all professional businesses and homeowners.
Yes, I received my very hard to find parts just the other day and they were perfect. I have to say that my experience with your … read more