Found that my kinda old, but trustworthy Dewalt DW987 cordless drill had a cracked case, or “clamshell”. Upon searching for the part from more mainline parts dealers, found that it was out of stock / discontinued, and I was pretty much out of luck; however, I continued down the list of Google hits, until I found Kauffman. Not only was the part IN STOCK, but was cheaper than list, flat rate shipping was more than reasonable given current shipping rates, and I even went ahead and ordered new brushes to extend its life. A week later, everything is back together and I’m more than satisfied with their service!

Kauffman filled my order when nobody else could. Service was quick, and the item came suitably packaged. They are nice, friendly, helpful folks to work with. Give them some business, so it doesn't all go to Amazon!

Tom Higgins
January 25, 2018