Hi Kauffman tool repair. Thought I'd let
you know that I had no hope that I would
ever find the cord retainer that you offered. It's perfect, an exact replacement for what I wanted. Thank you !!!!!

Needed a difficult to find guard for a Bosch hedge trimmer. Part numbers had been superseded by Bosch and no longer available. Kauffman had 1 of the newer part numbers in stock but it was not clear whether it fit. Kellie was very helpful by sending photos and taking measurements to assure a fit before I purchased. I ordered the part on a Tuesday afternoon, it was shipped out Wednesday morning, and I received it Thursday afternoon.

Excellent service!

Phil

After having an issues with the website trying to order a part. someone reached out to us about what we were ordering. They knew who i was before i told them my name, they were very helpful in ordering my part. Once they shipped it they reached back out to see if we received our item. We were very happy with the experience and would happily order from these amazing people again.