I received the switch within a few days after ordering. The switch worked perfectly and was just what I needed to get the tool back in running order. The customer service and communication throughout the order process was awesome!



Thanks!

Found that my kinda old, but trustworthy Dewalt DW987 cordless drill had a cracked case, or “clamshell”. Upon searching for the part from more mainline parts dealers, found that it was out of stock / discontinued, and I was pretty much out of luck; however, I continued down the list of Google hits, until I found Kauffman. Not only was the part IN STOCK, but was cheaper than list, flat rate shipping was more than reasonable given current shipping rates, and I even went ahead and ordered new brushes to extend its life. A week later, everything is back together and I’m more than satisfied with their service!

Great company to do business with. I was concern about getting a replacement for my very old, but versatile milwaukee drill. Not only did I get the part, but received it in 2 working days (remarkable). Thanks also for the chocolate mint. I can most assuredly say that you all are perfect examples of what customer service is all about..
thanks again
john