A small plastic part broke on my Bosch 4000 table saw fence, making the fence and saw almost useless.
After much searching I found the part on the Kauffman website (1 in stock) but before I could complete the purchase the web page said the part was out of stock. This didn’t surprise me because nobody seemed to have it.
What did surprise me was the phone call I got from Kauffman family a few days later saying the web page was wrong, and asking did I still want the part?
I didn’t call them back until after closing; they still picked up the phone and shipped the part that evening.
These are really good people. Buy things from them.

Couldn’t find the bearing on any other website but this one part was obsolete on all the others great service got the part as promised. Was able to fix the tool instead of throwing it away.

They quickly responded when I had questions on a product and delivered the part supper fast and well packaged. Thanks a gain for the good service in these uncertain times.
Guillermo.