Kauffman was the only repair store that I was able to find a replacement switch for an almost 40-year-old Milwaukee right angle grinder. The staff double checked with me to confirm that the switch I was ordering was for the correct model. Kudos for Kellie at Kauffman for her expert help!

I cannot thank Kauffman Family Tool Repair enough! I needed two small parts for a Delta table saw and while they did not have them in stock, I feel like they dropped everything to try to get me these parts as quickly as possible. Other national retailers said it would take about a month to special order the parts, but Kauffman was able to source the parts and get them in my hands in about a week. Kellie stayed in constant contact with me and even followed up after I received the parts to make sure everything worked out. Despite being a relatively small order, they made me feel like their most valued customer. I’ll definitely go straight to Kauffman for any service or parts needs in the future!

Dear KFTR,
Thank you for enabling me to fix my old BOSTICH nailer with parts purchased from you that nobody carries anymore, yet you had them in stock! Besides that, I wish there were more people like you and more businesses like yours to make this world a better place to live. Honest, friendly, helpful, attentive, transparent and professional! I will not hesitate to contact you if I am in need again, and I will definitely highly recommend your Company to my friends in trade. Thanks again and God bless your Family.
P.S.
Thank you also for the bonus, a sweet way to celebrate that my gun is as good as new again :)