After having an issues with the website trying to order a part. someone reached out to us about what we were ordering. They knew who i was before i told them my name, they were very helpful in ordering my part. Once they shipped it they reached back out to see if we received our item. We were very happy with the experience and would happily order from these amazing people again.

Searched the internet for an obsolete Ryobi switch and found probably the last one in the country at Kauffman Family Tool Repair. Great communication and Fast shipping. Ordered on a Friday and received on Monday. Thank You.

After many many attempts at finding these obselete parts for my Porter Cable 503 belt sander, I was surprised to see that your company actually had them in stock. I was skeptical at first. I plugged in the 1st item and it popped up on your site as being in stock, and the same was true for the next 2 items. Even after your email confirming my ordered, I have to say I was still skeptical because I have been down this road in the past with other parts companies only to have my order cancelled due to "parts are obsolete, no longer available". It was when I got your email that my order has been shipped that I knew indeed the parts were actually in stock. Plus, I just received the parts today and checked it with my sander and yep they are perfect fitting. One other note I have used the same search terms for these parts in the last few yrs and the same sites always pop up...the usual ereplacement parts, toolpartspro,..etc., but for some reason your site popped up this time and I have never seen that before. Needless to say I have put your site on my "bookmarks list". Thank you again and thanks for the candy treat....hehe.

John D