You guys are the best! Thank you for the extra time you took over the phone with me to make sure the part I needed for my DeWalt drill would work. … read more
You guys are the best! Thank you for the extra time you took over the phone with me to make sure the part I needed for my DeWalt drill would work. In a world full of "I'm so sorry for the inconvenience" working with y'all was pleasantly refreshing. I've created a new contact on my phone with your information for the next time. Thanks again!! Dave
James
December 6, 2018
Thank you, both parts were exact parts that my old craftsman used. I put the parts in this am and they worked great.
Sears had stopped keeping these … read more
Thank you, both parts were exact parts that my old craftsman used. I put the parts in this am and they worked great.
Sears had stopped keeping these parts and I found your website by running the part numbers. I have junked tools
lately because of the same reason. Now that I know you stock alot of older things I will keep you in my favorites, because
I have always tried to repair not replace them if possible. Thanks so much for the fast and great speed of getting them to me.
I hope nothing breaks soon but if so, forget the others, your company will be first. Thanks again.
J.C.
January 22, 2020
Needed a replacement nose cone for my dad's old B&D screwgun. Years ago, he had removed it temporarily to be able to reach a screw in a tight corner. … read more
Needed a replacement nose cone for my dad's old B&D screwgun. Years ago, he had removed it temporarily to be able to reach a screw in a tight corner. My little sister found it on the table and, not knowing what it was, threw it out. We learned what she had done right after the city picked up our trash. There's been bad blood in the family ever since. Tried buying dad a new screwgun, but nothing doing. He says, "Modern tools are weak!" (He's got a point...) I looked everywhere for a replacement and the folks at Kauffman were the only outfit that still sold parts for such an old tool. The part was shipped and arrived 2 days later, just in time for dad's birthday. Some of the best customer service I've ever seen! We tried the nose cone out on the old screwgun. Fits like a glove! My dad is overjoyed. He's super excited to do the drywall in our basement renovation with his fully restored screwgun. Thank you Kauffman!!! Peace reigns in our family once again. =)
Sears had stopped keeping these … read more