Great customer service. I had hard to find old parts that were not too pricey. She treated me like I had a large order. Very good experience. Would be the first place to find replacement parts.

You guys are the best! Thank you for the extra time you took over the phone with me to make sure the part I needed for my DeWalt drill would work. In a world full of "I'm so sorry for the inconvenience" working with y'all was pleasantly refreshing. I've created a new contact on my phone with your information for the next time. Thanks again!! Dave

I needed a discontinued on/off switch for an older Dewalt trim router, and Kauffman was the only place I could find it. Shipping was fast! Will look to them first for replacement parts.