The collar/clamp assembly failed on my Porter Cable reciprocating saw. Imagine my disgust to find that the clamp and retaining pin kit is no longer offered by the manufacturer. How many thousands of good saws will be rendered useless by this move? Fortunately, I came across Kauffman's website and found they still had stock of the needed parts. Ordered on a Thursday, had the parts on Monday. Even received a followup email to make sure the parts had arrived safely. Outstanding service from people you can trust. Will definitely turn to Kauffman for my future parts needs. Thank you!!!

Needed a replacement nose cone for my dad's old B&D screwgun. Years ago, he had removed it temporarily to be able to reach a screw in a tight corner. My little sister found it on the table and, not knowing what it was, threw it out. We learned what she had done right after the city picked up our trash. There's been bad blood in the family ever since. Tried buying dad a new screwgun, but nothing doing. He says, "Modern tools are weak!" (He's got a point...) I looked everywhere for a replacement and the folks at Kauffman were the only outfit that still sold parts for such an old tool. The part was shipped and arrived 2 days later, just in time for dad's birthday. Some of the best customer service I've ever seen! We tried the nose cone out on the old screwgun. Fits like a glove! My dad is overjoyed. He's super excited to do the drywall in our basement renovation with his fully restored screwgun. Thank you Kauffman!!! Peace reigns in our family once again. =)