I would like to thank Kaufman family tool repair for the exceptional service that was provided to me when my ridgid table saw quit working. They not only gave fast service, it was back to me in one week, they also offered to meet me near my home with it because they were traveling by which saved me an 1 1/2 hours of driving. The level of customer service that they offer is something that is rarely found anymore. They will definitely be my first call in the future and I will recommend them to all my friends. Thanks again.

I found Kauffman Family Tool Repair while searching the net for some parts for an older Milwaukee drill. Their website showed that they had what I was looking for along with some other parts I wanted in stock.

Since I had never ordered anything from them before, so I had no idea for what kind of service I would receive. But I took a chance since one part they showed in stock, I couldn't find anywhere else.

Well let me tell you that they are a fantastic company to deal with for parts orders. They had everything I wanted, they shipped it quickly and when a couple of questions about what parts I needed came up, they took the time to check with me before shipping the order.

I dealt with Kellie through emails and a couple phone calls over a day or two and without a doubt, she provided what was probably the best customer service I have ever received from any company that I have worked with over the years.

In my opinion, this is a great place to work with and I will definitely keep them in mind for the next time I need replacement parts for my power tools.