Color me satisfied on multiple fronts.

Finding limited satisfaction online for some obsolete parts to fix my Makita palm sander, The Google finds me a source for ALL the parts I needed. Not only did the Kauffman Family have in stock [at a better price] the waggy feet, they also had a good quantity of the cast-from-unicorn-tears specialty screws, at a more than fair price.

Also got some feel-good credit for throwing a bit of $$ toward a small business, instead of spending yet more coin with a faceless, thankless corporation.

(I was not bribed by the candy to post this testimonial.)

Kaufman Family Tool Repair was the only place I could find the needed parts for my old Rockwell Sawzall. Great service and quick shipping with a reasonable price! Will definitely be doing business with them again in the future!

Kauffman had the wrench for my Porter Cable router, when it arrived they threw in a Bosch carpenters pencil and two Smarties. This was a total surprise and just goes to show what its like to deal with a family business. I support family business and will buy from them again.