I needed a part for an older Dewalt router that works great. Dewalt discontinued the part. I couldn't fathom junking a router for a stripped wing nut, but a regular wing nut is too wide, but I couldn't find it locally or on any of the tool parts sites that pop up at the top of a google search. I thought, there has to be a small tool shop out there somewhere who has this part in inventory. Finally, after checking about 4 pages of google listings, I came across your site, and you had the part in stock. I have saved your information so I will check with you in the future for parts needs. Thank you for the gospel literature, as well!

I conducted a Google search for an obsolete service repair part and found Kauffman. Kauffman Family Tool Repair was very helpful even to the point of giving helpful suggestions on ordering the proper items

Needed a difficult to find guard for a Bosch hedge trimmer. Part numbers had been superseded by Bosch and no longer available. Kauffman had 1 of the newer part numbers in stock but it was not clear whether it fit. Kellie was very helpful by sending photos and taking measurements to assure a fit before I purchased. I ordered the part on a Tuesday afternoon, it was shipped out Wednesday morning, and I received it Thursday afternoon.

Excellent service!

Phil