After having an issues with the website trying to order a part. someone reached out to us about what we were ordering. They knew who i was before i told them my name, they were very helpful in ordering my part. Once they shipped it they reached back out to see if we received our item. We were very happy with the experience and would happily order from these amazing people again.

Thanks so much K Family tools. No one in the country had the screw for a Porter Cable sawzall but you. You sent my order out and I got it in two days. Now the sawzall is a tool again!

I had called and spoken to Kellie about a very hard to get part for a Porter Cable saw. She took a picture of it and made sure it was the right one and it was. This is a obsolete part and this was the only one I could find anywhere. It came in the mail in four days. I will use them again if I ever need anything. Great customer service!