I found Kauffman Family Tool Repair while searching the net for some parts for an older Milwaukee drill. Their website showed that they had what I was looking for along with some other parts I wanted in stock.

Since I had never ordered anything from them before, so I had no idea for what kind of service I would receive. But I took a chance since one part they showed in stock, I couldn't find anywhere else.

Well let me tell you that they are a fantastic company to deal with for parts orders. They had everything I wanted, they shipped it quickly and when a couple of questions about what parts I needed came up, they took the time to check with me before shipping the order.

I dealt with Kellie through emails and a couple phone calls over a day or two and without a doubt, she provided what was probably the best customer service I have ever received from any company that I have worked with over the years.

In my opinion, this is a great place to work with and I will definitely keep them in mind for the next time I need replacement parts for my power tools.

Dear KFTR,
Thank you for enabling me to fix my old BOSTICH nailer with parts purchased from you that nobody carries anymore, yet you had them in stock! Besides that, I wish there were more people like you and more businesses like yours to make this world a better place to live. Honest, friendly, helpful, attentive, transparent and professional! I will not hesitate to contact you if I am in need again, and I will definitely highly recommend your Company to my friends in trade. Thanks again and God bless your Family.
P.S.
Thank you also for the bonus, a sweet way to celebrate that my gun is as good as new again :)

AMAZING! I have been trying to track down an old washer for my circular saw! I searched everywhere online and no one had it in stock, no one could even tell me what the part number was! Sure enough, by some miracle, Kellie was able to track it down! And had it in-stock! Quick shipping and perfect fit! So happy to have my saw working again! THANK YOU SO MUCH!!