Ordered part Wednesday before Thanksgiving, arrived following Monday. Installation & reassembly took 5 minutes. Spent months trying to get Black & Decker service to help me. So glad I found Kauffman Family Tool Repair.

Thank you so much for your help today in locating my needed parts, completing the billing and shipping activities, and most of all, your prompt phone calls to complete this transaction. You provided great customer service and I will highly recommend your company to friends, family and others that are in need of supplies.

I was at the end of a 100 part run on my CNC machine, and with 3 to go the router quit. I called Kauffman Family Tool after 4pm on a Friday...and the parts were on my desk Monday. Wonderful people to work with. Mike