I needed a housing part for a B&D string trimmer and I couldn't find it anywhere. I was afraid it was going to go in the trash, but I found this site and they had the exact part that I needed. It was shipped quickly and fit my trimmer perfectly. I will recommend this company to all of my family and friends looking to repair their tools instead of just throwing them away and buying new. THANK YOU Kauffman Family Tool Repair!!

Great company to do business with. I was concern about getting a replacement for my very old, but versatile milwaukee drill. Not only did I get the part, but received it in 2 working days (remarkable). Thanks also for the chocolate mint. I can most assuredly say that you all are perfect examples of what customer service is all about..
thanks again
john

I found Kauffman Family Tool Repair while searching the net for some parts for an older Milwaukee drill. Their website showed that they had what I was looking for along with some other parts I wanted in stock.

Since I had never ordered anything from them before, so I had no idea for what kind of service I would receive. But I took a chance since one part they showed in stock, I couldn't find anywhere else.

Well let me tell you that they are a fantastic company to deal with for parts orders. They had everything I wanted, they shipped it quickly and when a couple of questions about what parts I needed came up, they took the time to check with me before shipping the order.

I dealt with Kellie through emails and a couple phone calls over a day or two and without a doubt, she provided what was probably the best customer service I have ever received from any company that I have worked with over the years.

In my opinion, this is a great place to work with and I will definitely keep them in mind for the next time I need replacement parts for my power tools.