Found that my kinda old, but trustworthy Dewalt DW987 cordless drill had a cracked case, or “clamshell”. Upon searching for the part from more mainline parts dealers, found that it was out of stock / discontinued, and I was pretty much out of luck; however, I continued down the list of Google hits, until I found Kauffman. Not only was the part IN STOCK, but was cheaper than list, flat rate shipping was more than reasonable given current shipping rates, and I even went ahead and ordered new brushes to extend its life. A week later, everything is back together and I’m more than satisfied with their service!

Kauffman was the only repair store that I was able to find a replacement switch for an almost 40-year-old Milwaukee right angle grinder. The staff double checked with me to confirm that the switch I was ordering was for the correct model. Kudos for Kellie at Kauffman for her expert help!

I ordered 4 Dewalt planer blade retainers. They were hard to find at other sites, but Kauffman tool repair had them available and sent them right away. Surprisingly fast and courteous service. Thanks!!