I needed a replacement shoe and bracket assembly for my 26 year old Porter Cable reciprocating saw. The part is no longer made and I scoured the internet with the part number. Every lead was a dead end as they were no longer in stock. I found one on Ebay that was rusty and beat up for $60. By sheer luck I came upon your business and sent an inquiry (close to the end of business hours) to see if the part number would match. Within minutes there was a response that staff wanted to confirm and would follow up in the morning. The following morning I received an email with photos of the part and the added good news that there was more than one in stock, and the price was more than fair. The customer service was fantastic and I received the part within 2 days. The Smarties in the box were an added bonus.

Kauffman comes through yet again. Old Milwaukee drill replacement switch has long been discontinued but yet somehow you guys have them in stock. Another old power tool saved by Kauffman :)

I would like to thank Kaufman family tool repair for the exceptional service that was provided to me when my ridgid table saw quit working. They not only gave fast service, it was back to me in one week, they also offered to meet me near my home with it because they were traveling by which saved me an 1 1/2 hours of driving. The level of customer service that they offer is something that is rarely found anymore. They will definitely be my first call in the future and I will recommend them to all my friends. Thanks again.