I was at the end of a 100 part run on my CNC machine, and with 3 to go the router quit. I called Kauffman Family Tool after 4pm on a Friday...and the parts were on my desk Monday. Wonderful people to work with. Mike

Couldn’t find the bearing on any other website but this one part was obsolete on all the others great service got the part as promised. Was able to fix the tool instead of throwing it away.

I have a Keiko hammer drill and the chuck screw broke. The local hardware store doesn't carry reverse screws. Couldn't find anything on the drill. Visited ereplacement parts and they couldn't fine anything. Contacted the company and their response was we don't make that and have no parts. No I just need the screw dimensions. Same response. Took my half of slug down to home depot and figured out is was a 10-32 or M5-.8. Couldn't find anyone who had both of them and anyone who did have both said one of them was on back order. Until I found Kauffman, not only did they have them in stock, but it got here in a couple of days. Wife was happy I could finally put up the hose reel today. I was happy to have my hammer drill back.