Great customer service. I had hard to find old parts that were not too pricey. She treated me like I had a large order. Very good experience. Would be the first place to find replacement parts.

AMAZING!! The Kauffman family rocks. They helped with parts and knowledge base info with the repair of my 30yo Ryobi finishing sander. They truly went the extra mile to assist me, first time customer, from Jersey. Customer Service is an understatement. They went above and beyond. Thank you for restoring my faith in family owned businesses. :)

Great family company. I searched high and low for a replacement paddle switch on my Milwaukee corded disc grinder. Ordered on a Tuesday evening and it was in my mailbox on Friday.