Very helpful in getting my sawsall back working again. They had a discontinue part in stock. Excellent service.
Chris
July 26, 2022
I cannot thank Kauffman Family Tool Repair enough! I needed two small parts for a Delta table saw and while they did not have them in stock, I feel … read more
I cannot thank Kauffman Family Tool Repair enough! I needed two small parts for a Delta table saw and while they did not have them in stock, I feel like they dropped everything to try to get me these parts as quickly as possible. Other national retailers said it would take about a month to special order the parts, but Kauffman was able to source the parts and get them in my hands in about a week. Kellie stayed in constant contact with me and even followed up after I received the parts to make sure everything worked out. Despite being a relatively small order, they made me feel like their most valued customer. I’ll definitely go straight to Kauffman for any service or parts needs in the future!
Lane Lecraw
September 21, 2019
I would like to thank Kaufman family tool repair for the exceptional service that was provided to me when my ridgid table saw quit working. They not … read more
I would like to thank Kaufman family tool repair for the exceptional service that was provided to me when my ridgid table saw quit working. They not only gave fast service, it was back to me in one week, they also offered to meet me near my home with it because they were traveling by which saved me an 1 1/2 hours of driving. The level of customer service that they offer is something that is rarely found anymore. They will definitely be my first call in the future and I will recommend them to all my friends. Thanks again.