Simply put the customer service is far and above the best I have experienced. Excellence in speed, communication and responsiveness. My tool is backup and running with a hard to find part.

Found a Milwaukee Drill discontinued part I was looking for. Ordering process was easy. KFTR keep me updated and made a suggestion to delete an extra part I ordered. I ordered the extra part based on finding another part I could not locate. So they saved me a few bucks vs. just taking a sale. Products arrived well packed and in perfect condition. Thanks for the great service. GJ