Once again, Kauffman to the rescue. My 20+ year-old Dewalt Reciprocating Saw plastic “clamshell” broke. I already knew certain wear parts could … read more
Once again, Kauffman to the rescue. My 20+ year-old Dewalt Reciprocating Saw plastic “clamshell” broke. I already knew certain wear parts could use replacement (shoe and boot), so I looked up the part numbers on another internet site (that didn’t have the obsolete parts), and Kauffman had everything I needed. After I placed the order, I realized that I needed two additional parts, so I emailed them off-hours, and asked that the order be modified to add the additional parts, and to save me an additional shipping charge. The next morning, everything was taken care of with an easy phone call. Less than a week later, my saw has been repaired by me for half the cost of a new model. Thanks KTR!
Guest
November 3, 2022
Fantastic little shop that had exactly what I was looking for. Pretty impressive considering how obscure these particular parts were. Reasonable … read more
Fantastic little shop that had exactly what I was looking for. Pretty impressive considering how obscure these particular parts were. Reasonable prices, fast shipping, and wonderful customer service. Little touches like personal follow-ups and candy in the box go a long way. Thanks for doing what you do!
Guest
August 15, 2019
Thanks so much K Family tools. No one in the country had the screw for a Porter Cable sawzall but you. You sent my order out and I got it in two … read more
Thanks so much K Family tools. No one in the country had the screw for a Porter Cable sawzall but you. You sent my order out and I got it in two days. Now the sawzall is a tool again!