Dremel, since purchased by Bosch, has discontinued producing some on/off replacement switches for some Dremel rotary tools manufactured over 25 years … read more
Dremel, since purchased by Bosch, has discontinued producing some on/off replacement switches for some Dremel rotary tools manufactured over 25 years ago.
Kauffman Family Tool had 2 NOS switches in stock and emailed images of both to confirm their correct application. From where I'm sitting no other online company carried this particular rare switch.
Kauffman Family Tool runs an essential business the way most American companies used to operate long before computer algorithms changed the business model and eliminated the emphasis on customer service.
Suffering the humiliation of dealing with a dehumanizing monolith like Amazon is no longer required. Kauffman Family Tool Repair now has that power and it's doubtful Amazon will ever come close.
Guest
February 2, 2023
Hello Kellie,
Yes, I received my very hard to find parts just the other day and they were perfect. I have to say that my experience with your … read more
Hello Kellie,
Yes, I received my very hard to find parts just the other day and they were perfect. I have to say that my experience with your company has been an extraordinary one. From my first call to see if you really did have the rare part I was looking for, to the personal confirmation that you did, to the fast shipping, great packaging, and customer follow-up, it all harkens back to by gone days of personal sales and REAL customer service. Consider me a customer for life!
Sincerely,
Tom Walker
Michael
September 11, 2023
Great service, always available for advice and quick dispatch. Good value prices for parts too
Yes, I received my very hard to find parts just the other day and they were perfect. I have to say that my experience with your … read more