I am so impressed at the level of service and integrity of the team. In my case, a repair was not the right decision but they worked with the … read more
I am so impressed at the level of service and integrity of the team. In my case, a repair was not the right decision but they worked with the manufacturer to determine the correct parts and costs that allowed that decision to be made correctly. They do the right thing to help their customers. I will use them again and again.
Dan
September 29, 2018
The part fit perfectly and the saw is back in action. Your “magnet” is affixed to one of my tool chests…guess whose name is readily available … read more
The part fit perfectly and the saw is back in action. Your “magnet” is affixed to one of my tool chests…guess whose name is readily available the next time I need parts…no need to spend hours searching on the WEB again to find a “go to” parts supplier. Thanks again
Guest
January 18, 2024
A small plastic part broke on my Bosch 4000 table saw fence, making the fence and saw almost useless.
After much searching I found the part on the … read more
A small plastic part broke on my Bosch 4000 table saw fence, making the fence and saw almost useless.
After much searching I found the part on the Kauffman website (1 in stock) but before I could complete the purchase the web page said the part was out of stock. This didn’t surprise me because nobody seemed to have it.
What did surprise me was the phone call I got from Kauffman family a few days later saying the web page was wrong, and asking did I still want the part?
I didn’t call them back until after closing; they still picked up the phone and shipped the part that evening.
These are really good people. Buy things from them.
After much searching I found the part on the … read more