I needed a part for an older Dewalt router that works great. Dewalt discontinued the part. I couldn't fathom junking a router for a stripped wing nut, but a regular wing nut is too wide, but I couldn't find it locally or on any of the tool parts sites that pop up at the top of a google search. I thought, there has to be a small tool shop out there somewhere who has this part in inventory. Finally, after checking about 4 pages of google listings, I came across your site, and you had the part in stock. I have saved your information so I will check with you in the future for parts needs. Thank you for the gospel literature, as well!

Hello Kellie,

Yes, I received my very hard to find parts just the other day and they were perfect. I have to say that my experience with your company has been an extraordinary one. From my first call to see if you really did have the rare part I was looking for, to the personal confirmation that you did, to the fast shipping, great packaging, and customer follow-up, it all harkens back to by gone days of personal sales and REAL customer service. Consider me a customer for life!

Sincerely,
Tom Walker