Hello Kellie,

Yes, I received my very hard to find parts just the other day and they were perfect. I have to say that my experience with your company has been an extraordinary one. From my first call to see if you really did have the rare part I was looking for, to the personal confirmation that you did, to the fast shipping, great packaging, and customer follow-up, it all harkens back to by gone days of personal sales and REAL customer service. Consider me a customer for life!

Sincerely,
Tom Walker

I conducted a Google search for an obsolete service repair part and found Kauffman. Kauffman Family Tool Repair was very helpful even to the point of giving helpful suggestions on ordering the proper items

You guys are the best! Thank you for the extra time you took over the phone with me to make sure the part I needed for my DeWalt drill would work. In a world full of "I'm so sorry for the inconvenience" working with y'all was pleasantly refreshing. I've created a new contact on my phone with your information for the next time. Thanks again!! Dave