I found Kauffman Family Tool Repair while searching the net for some parts for an older Milwaukee drill. Their website showed that they had what I … read more
I found Kauffman Family Tool Repair while searching the net for some parts for an older Milwaukee drill. Their website showed that they had what I was looking for along with some other parts I wanted in stock.
Since I had never ordered anything from them before, so I had no idea for what kind of service I would receive. But I took a chance since one part they showed in stock, I couldn't find anywhere else.
Well let me tell you that they are a fantastic company to deal with for parts orders. They had everything I wanted, they shipped it quickly and when a couple of questions about what parts I needed came up, they took the time to check with me before shipping the order.
I dealt with Kellie through emails and a couple phone calls over a day or two and without a doubt, she provided what was probably the best customer service I have ever received from any company that I have worked with over the years.
In my opinion, this is a great place to work with and I will definitely keep them in mind for the next time I need replacement parts for my power tools.
Bill
July 22, 2023
Needed a replacement O-ring for a Porter Cable 333 sander. Discontinued by the mfg. but in stock at Kauffman. Thanks for the rapid shipment and for … read more
Needed a replacement O-ring for a Porter Cable 333 sander. Discontinued by the mfg. but in stock at Kauffman. Thanks for the rapid shipment and for helping get this tool back at work.
Jeff Capobianco
October 29, 2023
Amazing!... the parts Kauffman Family tool
were able to supply for my Delta 36-210 compound saw kept me from having to replace it. The parts they … read more
Amazing!... the parts Kauffman Family tool
were able to supply for my Delta 36-210 compound saw kept me from having to replace it. The parts they had "IN STOCK"
were literally nowhere to be found on the web.. Showed up in 2 days. Back In Service.
Thank You Kauffman Family
were able to supply for my Delta 36-210 compound saw kept me from having to replace it. The parts they … read more