I had called and spoken to Kellie about a very hard to get part for a Porter Cable saw. She took a picture of it and made sure it was the right one and it was. This is a obsolete part and this was the only one I could find anywhere. It came in the mail in four days. I will use them again if I ever need anything. Great customer service!

Dremel, since purchased by Bosch, has discontinued producing some on/off replacement switches for some Dremel rotary tools manufactured over 25 years ago.
Kauffman Family Tool had 2 NOS switches in stock and emailed images of both to confirm their correct application. From where I'm sitting no other online company carried this particular rare switch.
Kauffman Family Tool runs an essential business the way most American companies used to operate long before computer algorithms changed the business model and eliminated the emphasis on customer service.
Suffering the humiliation of dealing with a dehumanizing monolith like Amazon is no longer required. Kauffman Family Tool Repair now has that power and it's doubtful Amazon will ever come close.

I am very impressed with the level of customer service you offer. It is rare that companies take the time and effort to help out and follow up on such a low price order. I will remember you when I need to order the higher cost parts.