You guys are the best! Thank you for the extra time you took over the phone with me to make sure the part I needed for my DeWalt drill would work. … read more
You guys are the best! Thank you for the extra time you took over the phone with me to make sure the part I needed for my DeWalt drill would work. In a world full of "I'm so sorry for the inconvenience" working with y'all was pleasantly refreshing. I've created a new contact on my phone with your information for the next time. Thanks again!! Dave
Glen
July 26, 2021
I have been looking for a switch for a 35 year old Delta Sawbuck for two years.
I finally found Kauffman Family Tool Repair. Kellie & Phil pulled a … read more
I have been looking for a switch for a 35 year old Delta Sawbuck for two years.
I finally found Kauffman Family Tool Repair. Kellie & Phil pulled a rabbit out of a hat and found the switch I was looking for. Every now and then you find a small family business that really understands CUSTOMER SERVICE. I can not say how thankful I am for having my Sawbuck in working order again Thank you Kellie & Phil.
Alisa Allen
June 1, 2023
Couldn’t find the bearing on any other website but this one part was obsolete on all the others great service got the part as promised. Was able to … read more
Couldn’t find the bearing on any other website but this one part was obsolete on all the others great service got the part as promised. Was able to fix the tool instead of throwing it away.
I finally found Kauffman Family Tool Repair. Kellie & Phil pulled a … read more