Kaufman Family Tool Repair was the only place I could find the needed parts for my old Rockwell Sawzall. Great service and quick shipping with a … read more
Kaufman Family Tool Repair was the only place I could find the needed parts for my old Rockwell Sawzall. Great service and quick shipping with a reasonable price! Will definitely be doing business with them again in the future!
Phil H
June 13, 2019
Needed a difficult to find guard for a Bosch hedge trimmer. Part numbers had been superseded by Bosch and no longer available. Kauffman had 1 of … read more
Needed a difficult to find guard for a Bosch hedge trimmer. Part numbers had been superseded by Bosch and no longer available. Kauffman had 1 of the newer part numbers in stock but it was not clear whether it fit. Kellie was very helpful by sending photos and taking measurements to assure a fit before I purchased. I ordered the part on a Tuesday afternoon, it was shipped out Wednesday morning, and I received it Thursday afternoon.
Excellent service!
Phil
Kenny Mac
May 23, 2023
Kauffman Tool repair is TRUELY a family tool repair business!! I had been searching months for an obsolete "Locking Collar" for my 30+ year old … read more
Kauffman Tool repair is TRUELY a family tool repair business!! I had been searching months for an obsolete "Locking Collar" for my 30+ year old Milwaukee Magnum Hammer Drill. I was referred by Milwaukee service center directly who could not locate the part for me and offered Phil's number to contact in a last-ditch effort to save this tool. Not only did have the part in stock they adjusted the shipping since it was a used part. The exact, perfect fit, Locking Collar was received in 2 days and enclosed was a few smarties candies for a personal family hardware store touch!! This will be the first place I look for any tool needs going forward!! THANK YOU AGAIN! --- Kenny Mac.